As You Stay Frequently Asked Questions:

For more questions, please contact us
at support@asyoustay.com
  • How far in advance I can book?

    Anyone can book their reservation up to 9 months in advance from today.

  • What is the longest stay?

    The longest stay one can book can go up 21 days.

  • What is the minimum stay allowed?

    Our revolutionary platform allows you to stay for as little as one hour, tailored to your exact needs

  • Can I cancel my booking?

    Yes, all refundable bookings can be canceled with a simple press of a button from our menu bar, subject to each cancellation deadline.

  • Does the price change when I pick different hours?

    Absolutely! Prices vary based on the availability of the selected hour. For example, check-in at 3:00 PM will have different prices than check-in at 6:00 PM, and so on.

  • Can I choose any time of day to check-in/out?

    Yes, our vision is to provide 24/7 services, unlike traditional platforms with fixed check-in and check-out times (3 PM - 11 AM).

  • Does early check-in and late check-out guarantee availability?

    The payment page will indicate whether your desired early check-in or late check-out is guaranteed. If guaranteed, you can plan your travel schedule accordingly.

  • What does the market price stand for?

    The market price shows offers from various competitors for the exact same room.

  • What does As You Stay Savings mean?

    As You Stay Savings reflects how much you save when using our platform compared to other market services.

  • What do I need to show the hotel at check-in?

    Most hotels require the guest's full name to find your reservation. You'll also need to provide a photo ID and a valid credit card for incidentals. These requirements are typically mandatory for check-in.

  • How many rooms can I book at once?

    Currently, one user can book one room at a time. We are actively working on providing a multi-room booking option with a single payment.

  • Can I book a room for someone else?

    Yes! We offer various booking options. Simply change the guest's name before submitting payment.

  • What does the Hotel star rating mean?

    The hotel star rating system is recognized worldwide, ranging from 1 to 5 stars, with 1 being the lowest and 5 being the highest.

  • What details can I see about my hotel before making a reservation?

    We provide all the amenities on the hotel's page. In some cases, you can also view the exact room layout in advance.

  • Why do you ask me to sign up?

    We request sign-up to offer you consistently the best prices available at all times.

  • Can I extend my stay after the booking is confirmed?

    Extensions are available by submitting a request to support@asyoustay.com, but please note that they are not guaranteed.

  • What is the advantage of using As You Stay?

    As You Stay offers the best hotel deals on the market while providing the flexibility to book at the most convenient check-in and check-out times to suit your needs.

  • What is the best way to reach As You Stay?

    We are available 7 days a week between 9 AM - 5 PM EST at 1-855-321-6561 or by email at support@asyoustay.com.