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DoubleTree Suites by Hilton Houston by the Galleria

5353 Westheimer Road, Houston, US
Room:
Standard Room
Non-refundable
Market price:
AVG/Night:

Description

Super-soft bedding, an outdoor pool and a great location near The Galleria make the pet-friendly DoubleTree Suites by Hilton Hotel Houston by the Galleria a good choice for Our guests. This 26-story DoubleTree Suites by Hilton Hotel Houston by the Galleria has 380 rooms, all with microwaves, mini-fridges and 32-inch flat-panel TVs. One-bedroom suites feature separate kitchens and living room areas. Guests can plunge into the plushtop mattress and rest comfortably on down pillows and 300-thread-count sheets. Wired internet access...
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Hotel Amenities

No Smoking Rooms/Facilities
No Smoking Rooms/Facilities
Fitness Center or Spa
Fitness Center or Spa
Restaurant
Restaurant
Pets Allowed
Pets Allowed
Swimming Pool
Swimming Pool

Hotel Policy

- Your purchase is non-refundable.
- Guests must check-out no later than the specified check-out time to avoid additional charges.
- The hotel will assign a room type at check-in.
- MUST be age 21 or older to book.
- NO SMOKING allowed; penalties will apply according to hotel policy.
- Some facility fees might apply at certain hotels.
- Photo ID and a credit card will be required at check-in.
- We reserve the right to charge your credit card for any and all incidentals that may occur during your stay on behalf of the hotel.

Star Rating

Review

5.9 / 10
76 reviews
It's the nicest hotel iv been to personally. I was happy with the stay
The price of grab n go products
Samuel, 2018-10-30
The location was amazing and the service from the staff was exceptional. The price was great for the location and type of room I received.
Both the refrigerator and microwave did not work.
Anonymous, 2018-11-27
Location comfy bed and nice staff
Room service menu
Anonymous, 2019-07-06
The location
The staff
Anonymous, 2019-10-28
The parking rates were absurd since I was a paying guest. For valet and overnight stay.
Latecia, 2019-06-20
Location
The staff were rude and not accommodating
Anonymous, 2019-06-26
Location
Rooms were dated and smelled a little moldy.
Anonymous, 2019-03-11
Pool
No refrigerator in room as stated on site
Jody, 2019-03-24
Great service
Nothing
Shyrone, 2018-12-12
Clean rooms, convenient to the Galleria mall.
Parking fees are expensive.
Michael, 2019-01-15
For the price I paid I would have expected the room to be clean. I was disgusted due to there being toe nail clippings on the carpet.
Anonymous, 2018-08-21
The front Desk Staff and Manager
Chaundra, 2018-08-22
Location was good and valet staff/front desk staff was very welcoming.
Coffee pot had molded water in it. Bar staff wasn''t very attentive and never asked if I wanted to eat. I didnt realize there was food until I saw another person get food.
Anonymous, 2018-10-21
Everything
Only staying one night.
Anonymous, 2018-10-30
The location was excellent!
Theres a 2 hour wait to get into your room, whether you show up at checkin or early check in. People were waiting around in the lobby, it was horrible.
Jazmin, 2018-09-18
Terrell tried to make our situation better.
We left our luggage since there were no rooms available for early check in. We took the shuttle to the mall. When we returned 5 hours later our luggage was still on the luggage rack outside the hotel.
Sonya, 2018-10-17
Very Nice!!!
No
Anonymous, 2018-09-05
Parking was exterior, had to wall in uncovered area, across traffic, no elevators, room had no fridge, floor was filthy with 4 large stains, no hot water for 15 minutes, had yo run it and tun it, no wifi, ac wouldn't shut off...
Coffee table had no outlet to plug it into, looked like it had never been used,had dust I did, had yo drag it over to a wall that had an outlet, then saw what color the carpet should actually be. Disgusting. And the hot water would not cone on!!
Anonymous, 2018-09-14
Location and proximity to the galleria and fine restaurants.
Water was not hot. Self parking was just as much as valet.
Brian, 2018-08-27
Location and clean
A/C didn't keep room cool enough. 3 of us, yet only 2 towels. Terrible view with dirty window. Expensive self parking. Have to pay for wi-fi. Not enough outlets in accessible places. Breakfast too expensive. No fridge or microwave.
Kelly, 2018-08-30
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