The room was clean and comfortable. The free wifi worked well, and extra touches like the Keurig for coffee and an alarm clock with USB ports for charging phones and tablets were welcome finds. The hotel held our bags after check out until our flight.
The elevator was being fixed the last 2 days of our stay, making our room on the 8th floor (of 9) less than ideal. The hotel was near Union Square, but was actually in the Tenderloin area, with many homeless people around at night.