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W Chicago -City Center

172 West Adams Street, Chicago, US
Room:
Wonderful, Guest room, 1 Queen
Non-refundable
Market price:
AVG/Night:

Description

A key location near the Willis Tower, lavish beds and a fabulous on-site restaurant make the sleek W Hotel Chicago - City Center a favorite with Our guests. Set in a 22-story building with cool public spaces and an equally cool crowd, the W offers 403 rooms with sinkably soft beds boasting 350-thread-count sheets, goose down comforters and feather pillows (or choose an alternate from the pillow menu). There are 42-inch flat-panel LCD TVs, a DVD library of movies, Wi-Fi...
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Hotel Amenities

Fitness Center or Spa
Fitness Center or Spa
Snack bar
Snack bar
Business Center
Business Center
Heating
Heating
Shared lounge/TV area
Shared lounge/TV area
Special diet menus (on request)
Special diet menus (on request)
Gift shop
Gift shop
On-site parking
On-site parking
Private parking
Private parking
Accessible parking
Accessible parking
Daily maid service
Daily maid service
WiFi
WiFi
Family room
Family room
24-Hour Front Desk
24-Hour Front Desk
Concierge Service
Concierge Service
Barber/Beauty Shop
Barber/Beauty Shop
Car Rental Desk
Car Rental Desk
Bar
Bar
Parking
Parking
Valet Parking
Valet Parking
Room Service
Room Service
Safety Deposit Box
Safety Deposit Box
Laundry
Laundry
Meeting/Banquet Facilities
Meeting/Banquet Facilities
Express Check-In/Check-Out
Express Check-In/Check-Out
Secured parking
Secured parking
Elevator
Elevator
No Smoking Rooms/Facilities
No Smoking Rooms/Facilities
Parking garage
Parking garage
Ticket service
Ticket service
Ironing service
Ironing service
ATM/cash machine on site
ATM/cash machine on site
Non-smoking throughout
Non-smoking throughout
Fax/photocopying
Fax/photocopying
Paid WiFi
Paid WiFi
Breakfast in the room
Breakfast in the room
Internet services
Internet services
Dry cleaning
Dry cleaning
Bicycle rental
Bicycle rental
Daily Housekeeping
Daily Housekeeping
VIP Room Facilities
VIP Room Facilities
Newspapers
Newspapers
Tour Desk
Tour Desk
Accessible
Accessible
Pets Allowed
Pets Allowed
Air Conditioning
Air Conditioning
Restaurant
Restaurant

Hotel Policy

- Your purchase is non-refundable.
- Guests must check-out no later than the specified check-out time to avoid additional charges.
- The hotel will assign a room type at check-in.
- MUST be age 21 or older to book.
- NO SMOKING allowed; penalties will apply according to hotel policy.
- Some facility fees might apply at certain hotels.
- Photo ID and a credit card will be required at check-in.
- We reserve the right to charge your credit card for any and all incidentals that may occur during your stay on behalf of the hotel.

Star Rating

Review

7.1 / 10
69 reviews
Location was great. Rooms were clean
The bathroom can be improved by adding a lip to the shower to prevent want from gathering into the main floor. It's inconvenient and dangerous
Blanca, 2018-11-19
Rude front desk employee who didn't provide a doubble room unless we upgraded to 40/ night
Brian, 2018-11-21
Spacious room.
At some point, water in my bathroom sink started coming up, overfilled it and was pouring down the floor. It wasn't clean water, pretty gross. Had to clean up myself as my therapist was about to show up. Meneger simply apologized, not acceptable.
Alexei, 2019-04-02
Location is perfect.
We were put by the fire escape. Fire escape means no view whatsoever of the city, no sunlight, and somewhat unsafe since anyone can just climb up to your room window.
Steven, 2019-07-15
The hotel was nice and close to the train station.
First, the hotel was extremely noisy. Also the staff was rude and very unprofessional. Third, I have an unknown charge on my bank account. I have contacted the hotel 3 times and the issue is still not resolved.
Anonymous, 2019-03-09
It was close to where we needed to be. The staff is always pleasant and accommodating.
No
Anonymous, 2019-03-26
Staff was friendly and accommodating. Front desk was very helpful with setting up room. Hotel was very clean and hip. Breakfast was reasonably priced and arrived quickly.
Location is good, but most businesses around closed early or not open. This was a weekend stay. This is no fault of the hotel.
Anonymous, 2018-12-04
It's a pretty cool hotel.
Got a couple of unexplained charges after I left, emailed them twice and never heard back.
Alexei, 2019-01-04
It's near to Willis tower
The room is too small. In the pictures, it looked big. But greatly disappointed
Saranya, 2018-11-23
Good downtown location. Good view. Security. 7-Eleven across the street.
Parking is very expensive! There was no complementary coffee in the room. The bed was very low, European style. The refrigerator was not usable. It was full of drinks priced at outrageous levels.
Thomas, 2018-12-01
Proximity to the L train station and starbucks
Constant party scene, front desk hidden behind the bar! Room in disrepair--paint & whatever else chipping from walls, air conditioner, & tub. Not a single place to sit other than the bed, you can touch every wall from the bed! Could the room be sm
Kristin, 2018-10-16
No
Anonymous, 2018-10-16
It was clean
The room might as well have been a closet.
Anonymous, 2018-11-06
There was a smell in the room and it was stuffy. Room was cramped
Jenn, 2018-11-19
They did not have our room available at check in time.
Anonymous, 2018-10-30
Very chic and modern!
Parking way too pricey...but it is chicago.
Allison, 2018-10-30
The bellmen were friendly
The room was old and musty and not up to caliber of other SPG brands.
Anonymous, 2018-10-24
Location was perfect for what we wanted to do in Chicago. Also, staff was friendly and the hotel was excellent for night cap. Then the breakfast in the morning was amazing.
NO
Anonymous, 2018-10-29
The hotel was in a great location.
There was no WiFi in our room. There was a $200 hold out on my card that I was not aware of when we checked in. The pictures made the room look HUGE- yet the room was very small- with barely any space.
Anonymous, 2018-10-16
location
Room & bathroom-extremely small. Holiday Inn Express had larger bathrooms and rooms.To use the full length mirror you had to get on the bed. At 1:30 a.m. a sound that turned out to be garbage truck woke me up and I was on 7th floor.
Roza, 2018-10-17
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