The front desk staff were excellent in attending to my need for the a/c unit in my room to be fixed. The maintenance man was great and had my problem fixed within 15 mins of my complaint to the hotel staff.
Did not realize this hotel did not provide a hair dryer, pen or pencil, paper or any information in the room about the area for restaurants, etc. Had a complete kitchen, but that was something I did not need. probably my fault for not checking.