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Extended Stay America -Austin -Metro

6300 Us Highway 290 East, Austin, US
Room:
Studio Queen Non-Smoking
Non-refundable
Market price:
AVG/Night:

Description

The Extended Stay America - Austin - Metro boasts fully equipped kitchens in every room, making it a good home base for longer stays in Austin. The Extended Stay houses 85 rooms on three floors. Some rooms are non-smoking, and all rooms feature free Wi-Fi and full kitchens with refrigerators, stoves, dishwashers and microwaves, plus dining and cooking utensils. Jump-start your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and...
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Hotel Amenities

Free Internet Access
Free Internet Access
Free Breakfast
Free Breakfast
Free Parking
Free Parking
Fitness Center or Spa
Fitness Center or Spa
Pets Allowed
Pets Allowed
No Smoking Rooms/Facilities
No Smoking Rooms/Facilities
Swimming Pool
Swimming Pool
Restaurant
Restaurant

Hotel Policy

- Your purchase is non-refundable.
- Guests must check-out no later than the specified check-out time to avoid additional charges.
- The hotel will assign a room type at check-in.
- MUST be age 21 or older to book.
- NO SMOKING allowed; penalties will apply according to hotel policy.
- Some facility fees might apply at certain hotels.
- Photo ID and a credit card will be required at check-in.
- We reserve the right to charge your credit card for any and all incidentals that may occur during your stay on behalf of the hotel.

Star Rating

Review

6.1 / 10
36 reviews
Location
The staff re-keyed my room card several times without ever asking me for ID. I could have been anyone getting access to anybody's room. One time when I locked myself out they gave me a new key card without asking for any ID at all
Anonymous, 2018-11-06
Rita at the front desk was helpful and friendly and the younger black guy that works night was helpful and friendly also
Everything was real good
Andre, 2018-11-19
It was clean.
There was a group of people outside the front door, yelling and cussing at each other, when I arrived. I couldn't get in the front door, as it was locked. Finally, after about 10 minutes, the manager showed up to open the door. No apology or explanation.
Kent, 2019-08-09
Location was good for quick access to the highways.
Rooms were smaller than the site pictures and the restroom needed some work but for the price was not bad at all.
Anonymous, 2019-09-14
Very nice
Nothing at all
Anonymous, 2019-07-12
Early check in for $25, the rooms are very clean and the hotel has easy access to highway 35.
I have never experienced bad customer service till i encountered the GM here. Besides the sweet lady who works morning shift, THEY NEED NEW STAFF. By far the rudest people ever. Wow
Anonymous, 2019-08-07
Location. Bathroom/shower. Luggage/cloths storage space.
Wi-Fi was iffy. No TV channel guide. No many channels.
Harley, 2019-05-08
1. Location- it's not a Central, hotel is near airport and 10 min from Central Austin 2. It was terrible smoke smells at room but hotel can't change it - last available room
Tatiana, 2019-07-09
everything was outstanding....incredible value
zero to disalike
Anonymous, 2018-11-21
This is by far the best Extended Stay America I've stayed in, as a travel Nurse, I've stayed in many. I adore the manager!
Reyna, 2019-03-02
The staff.
This hotel charged a $100 deposit per room that was not stated before we booked the room. We were not informed of this deposit until after we arrived.
Anonymous, 2018-05-01
None
Hair in the tub Old and needs updating Breakfast mediocre
Loreto, 2018-05-01
The location was close to the event that I was attending.
The bed was barely made because the cover was just hanging on the bed which made me further investigate the sheets and pillow since it looked like the sheets were changed. I found lots of long black hair on the sheets, cover, blanket, and pillow.
Anonymous, 2018-09-24
lot of space
did not clean rooms daily without a upcharge. add said breakfast but that was just energy bars or muffins if you were early.
Michael, 2018-10-03
There was a bed in the room.
Rips in the carpet, remotes that do not work, the door was missing the security latch so we had to put a chair in front of the door. Outlets did not work, which we did not discover until the morning and our phones were not charged.
Anonymous, 2018-08-07
Peace and quite
Ac froze up
John, 2018-09-07
The only thing liked was the location and easy check in
I disliked everything
Anonymous, 2018-07-25
Very clean!! I felt welcomed and the greeting card waiting for Me In my room was such an awesome touch!
That i had to check out wish i could stay forever .
Jessica, 2018-08-05
It is centrally located.
This hotel is hot garbage with doors. It smelled bad. The shower shook so violently it frightened me. There is a room on the second floor for trash. They have a nasty smelling hot roomof festering trash. The pillows are flat and stained.
Anonymous, 2018-05-10
The staff was nice
Hotel smelled like poop. Loud obnoxious people cursing at the pool.
Anonymous, 2018-07-25
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