Perhaps by luck we were placed on the 26th floor with a beautiful view of the city. The modern, monochrome fittings of the room made an immediate impression on me and on my 11yo daughter who said she loved it. The beds, pool, and exercise room!
One elevator was out pretty continuously. When the second elevator failed, the waits at 26 and at L became very long and the eventual trips, when there was room at all, were very crowded. For a Hilton, this is FUBAR.