The location was great. Everything else was excremental. The Jewel bounced me to a CQ Hotel down the street, ignoring my reservation. And when I arrived the guy checking me in called housekeeping in my presence and said "we're gonna need 1504 after all"
The room was dingy, and there were problems with the TV, which turned on and off at will. The room was also poorly lit, with one lamp flickering like the TV. There's not a chance in hell I would ever stay there again, and I will never trust your ratings.