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Extended Stay America -Austin -Southwest

5100 Us Highway 290 West, Austin, US
Room:
Studio Queen Non-Smoking
Non-refundable
Market price:
AVG/Night:

Description

Fully equipped kitchens, free Wi-Fi and a fitness room attract guests to the Extended Stay America - Austin - Southwest. The four-story Extended Stay America has 117 non-smoking rooms with work desks, free Wi-Fi, and kitchens with refrigerators, microwaves, stovetops and all utensils. Work out at the on-site fitness room, send a fax or make a copy at the front desk, and freshen your wardrobe at the guest laundry. Jump-start your day with a free grab-and-go breakfast that includes a...
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Hotel Amenities

Free Parking
Free Parking
Free Internet Access
Free Internet Access
Pets Allowed
Pets Allowed
No Smoking Rooms/Facilities
No Smoking Rooms/Facilities

Hotel Policy

- Your purchase is non-refundable.
- Guests must check-out no later than the specified check-out time to avoid additional charges.
- The hotel will assign a room type at check-in.
- MUST be age 21 or older to book.
- NO SMOKING allowed; penalties will apply according to hotel policy.
- Some facility fees might apply at certain hotels.
- Photo ID and a credit card will be required at check-in.
- We reserve the right to charge your credit card for any and all incidentals that may occur during your stay on behalf of the hotel.

Star Rating

Review

5.2 / 10
29 reviews
Location and the sheets APPEARED to be clean.
the floors were filthy, not even vacuumed there was trash in the floor, the vanity was dirty, I didn't dare touch anything just praying that the sheets were actually clean. Deserves a 1/2 star rating. Just a little effort would make it tolerable.
Elane, 2018-09-25
Bad bad Bad! More like a one star. Overbooked and didn't accomidate us
Anonymous, 2018-09-26
access, setup of room with kitchen etc
no breakfest was given
Anonymous, 2019-09-03
Close to work .... WiFi access was good ... clean
Toilet clogged after a couple uses no one came to fix it .... staff was not fully trained on how to check in guests had to wait until shift change in order to check in and the line was long I think they may have even lost customers because some ppl left
Anonymous, 2019-10-03
Location
Dirty/disgusting. Curly black body hair all over the fitted sheet under pillows. There is no way the bed was changed since the last guest. I did not stay, checked out after about an hour an asked for a refund. The front desk person could not authorize
Anonymous, 2019-04-02
Everything
Brent, 2019-06-26
It's close to where I work.
There is no real breakfast offered. It's coffee and maybe a donut. Also, because of my work, I've been staying at this hotel for almost a month and half. I have asked if we can get a room with double beds but I'm often told I will be charged extra.
Anonymous, 2019-01-27
Lots of bugs in the room.
Anonymous, 2019-03-03
Better condition than most extended stays. Staff was quite helpful.
I did not care for the shower controls and the inconsistent temperature of the water.
Anonymous, 2018-10-27
Affordable and clean. Free parking
Alice, 2018-12-11
The staff and service was 100 times better than the previous Extended Stay Hotel i stayed at. Internet worked. Breakfast was served.
The carpets in the hallway had a old/musty odor. The room carpet was fine.
Sandip, 2018-04-25
Location, location, location, and discounted rate.
Compared with what is available in the area, this dump has seen better days. The guests are definitely budget conscious and look the part. But, in spite of appearances, the place is safe and the staff is mostly friendly and helpful.
Anonymous, 2018-04-26
It was clean. There were amenities.
Nothing relative to the hotel.The person in the room above me stomped around a lot & someone thought my room was his room at 6:30 a.m. (fiddled with lock 10 minutes), but the hotel itself was great.Just wish it had an easier entryway.Miss the turn/reloop
Anonymous, 2018-08-15
Friendly staff. Clean rooms.
Anonymous, 2018-08-28
Staff was great but I did find dead roaches in the fridge. Other than that, it was a good stay.
Anonymous, 2018-07-07
Showers were cold and the toilets didn't always flush.
Anonymous, 2018-08-01
My first room had a full bulb of broken glass on the side and under the bed . Water would not get hot . But hotel fixed by giving me a new room without hesitation
Amanda, 2018-06-09
Clean. Quiet
Breakfast choices
Marcus, 2018-06-26
The location si very good
Very bad service, any of the days that I stayed they made and clean our room, de room smell bad, the breakfast very bad , so in my experience I dont recomend this hotel , it es so bad !!!
Maria Del Carmen, 2018-04-28
The staff was incredible. The grounds were beautiful.
Could be cleaner.
Anonymous, 2018-05-02
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